Purpose: This document
contains the simple
instruction for opening OSS Administration. It includes opening OSS
connection Searching SAP notes and reporting a product error to SAP.
Procedure:
Go to Internet explorer type URL “http://service.sap.com”
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Provide the SUSER ID and password
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Click
On Help & Support in the next screen.
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If there is any issue in SAP system, a message is posted to SAP.
SAP then requires access to login into our system for checking
the problem. For this, we need to open the OSS connection to SAP based on their
requirement.
We need to select the option “CONNECT TO SAP” in service market
place and then open the connection (refer the below screen).
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Click on maintain connection.
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In the next screen click on Search System/ Display all systems
Choose the desired server for which the connection needs to be
opened.
Here you have to give the no of days you want to open the
connection
Click on Start service Connector.
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Now you need to go back to connect to sap screen.
The status of the selected server will appear in green.
Procedure: Searching SAP Notes
Go to Internet explorer type URL: http://service.sap.com
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Provide the SUSER ID and password.
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Click
on Help & Support in the next screen
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Click on search for SAP Note
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Provide search criteria
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Next screen will appear with the suggested Notes.
Select the related note.
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The new screen will appear with a note
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